What is the Apothecary Essentials Box?

The Apothecary Essentials Box is a skincare routine monthly box that contains four products from our Apothecary by Dr Botanicals range that provides you with a full skincare routine for youthful skin in 30 days.

After checkout, you will receive a box containing a cleanser, day moisturiser, eye serum and face mask, plus one free gift that changes every month!

You’re able to manage your subscription at any time by visiting the ‘My Account’ page where you can cancel your subscription or update your shipping address. Please note, if you are redeeming a promotion to receive your first box/month at a discounted rate there will be a minimum term of 3 months before cancelling.


What will I get in my Essentials Box?

Each month we’ll send you a full size Watermelon Cleanser, Strawberry Day Moisturiser, Pomegranate Eye Serum & 30ml Charcoal Face Mask. Plus one exciting free gift that changes every month for you to try something new.


How much is it?

Typically the costs of each of these items are £76.60. For a limited-time, a monthly subscription with no long-term requirement costs just £29.99 per month. Any customers purchasing with promotions may be expected to subscribe for a minimum term, please see further details below.


How can I manage my subscription?

After checkout, you will be able to access your subscription profile on your ‘My Account’ page, this is where you will be able to cancel your subscription, amend your delivery address or make any further changes if necessary.


When will I get my Essentials Box?

We’ll dispatch your first box as soon as you checkout and it will arrive within 5-7 working days (usually earlier). After this, your box will be shipped 30 days from your last corresponding order. You will always be notified once your box is shipped.


Can I gift the Essentials Box to someone?

If you wish to send our Essentials Box to someone else, you will be able to enter a different delivery address at checkout. Alternatively if you already have a subscription and want to send next month’s box to a different address, you can change your delivery address through the subscription portal on the ‘My Account’ page.


How can I contact customer services?
Please contact us regarding any assistance you require within 90 days of your order’s purchase date. After 90 days we are unable to guarantee that return, refund, or replacement assistance can be offered to remediate the order issue you experienced.

If you do face any issue with the delivery of your essentials box, please feel free to email us at helpdesk@skinchemists.com


Can I cancel anytime?

With a standard monthly subscription plan of £24.99 per month, you are able to cancel your plan anytime. However, if you have redeemed a promotion to receive your first box at a discounted rate, there will be a minimum term of 3 months before you can cancel. If you have any further questions related to your Essentials Box feel free to email us at helpdesk@skinchemists.com or call us on 020 7278 2011


Terms & Conditions / Subscription Policy

When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.

Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.

Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew a subscription you can cancel it.

If you have a standard monthly paying subscription and want to cancel or change your subscription, you can do so at any time. Please note, if you redeem a promotion to receive your first subscription box at a discounted rate there is a minimum term of 3 month before your subscription can be cancelled.

See our returns policy for more details on returns and refunds.